Cancellation Policy

Can you cancel the tour at no additional cost?
Yes, you can cancel the tour at no additional cost!

This is our cancellation policy:

  • We have a “No arrival at CR, no paying” policy at any time.
  • 100% refund of the cost: if you cancel 3 days in advance the tour.
  • 100% refund of the cost except the deposit: if you cancel in less than 3 days for the tour.

                        Cancellation Policy          

Rainy day: in case of rain the tour is maintained as it does not make the trip unsafe for everyone on board.

Bad weather – unsafe conditions: in case of unsafe conditions due to bad weather (tropical storm) on the day of the tour, the captain may cancel the tour. From that point there are two options:

  • If you have availability, the tour can be postponed to another day when conditions are safe for all on board.
  • If you don’t have availability, a 100% refund of the tour is made.

If you have any special requirements, you can let us know, this is about making it a win-win situation for both parties.